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02 [01] LMS - Videos Additional Courses / 02 [06] - Essential Skills - Problem Solving The philosophies of history’s great thinkers have been the starting point for much of the innovation we take for granted now. Without them, we might never have had cell phones, computers, or even electricity! See, critical thinking is the... | |||||
02 [01] LMS - Videos Additional Courses / 02 [05] - Essential Skills - Adaptability Can you think of a ‘Hero to Zero’ company? Forerunners in their field, but when others started offering the same or better, times got hard and they disappeared? But what went wrong for them? Well, they didn’t adapt. Adaptability is a... | |||||
02 [01] LMS - Videos Additional Courses / 02 [04] - Essential Skills - Communication Picture the scene: the phone is ringing nonstop, your boss has moved an important deadline, and you can’t figure out why your keyboard has stopped working. You turn on the lamp for a better look, but the light bulb has blown and, to top it all,... | |||||
02 [02] LMS - Videos Optional Courses Matching your body language with the words you’re saying is important. You can completely undermine any message if your body language doesn’t match up. Try folding your arms, frowning, and shaking your head. Now say, “Yes, I’d love to.”... | |||||
02 [02] LMS - Videos Optional Courses We all know when someone isn’t telling us something. Maybe they avoid eye contact. Maybe they’ve made themselves seem smaller, or moved away from us. No matter what they’re saying, their body is giving you a very clear signal.
You... | |||||
02 [01] LMS - Videos Additional Courses / 02 [04] - Essential Skills - Communication Think back to a time when someone shouted an instruction at you. Do you remember how it made you feel? If you were at a football field, maybe it was appropriate for them to shout at you, but what if they shouted at you in a quiet office?... | |||||
02 [02] LMS - Videos Optional Courses Once upon a time, there was a little girl called Red Riding Hood.
No matter how long ago you heard this story, there’s a good chance you can remember a lot of the details. Like whom she was on her way to visit when the wolf showed up. And... | |||||
02 [02] LMS - Videos Optional Courses Many people feel uncomfortable being assertive in the workplace. Maybe you’ve got an excellent idea you’d like to talk about in your next meeting, but you can’t find the right moment to speak up. Or maybe you’re wondering if it’s ok to... | |||||
02 [02] LMS - Videos Optional Courses Everyone experiences anger. We’re only human, and feeling angry is a healthy, human reaction. If it’s controlled, anger can even be useful. But it’s important to learn how to manage your anger, so you can make sure that it doesn’t get out... | |||||
02 [01] LMS - Videos Additional Courses / 02 [04] - Essential Skills - Communication For many of us, email makes up the bulk of our professional communication on a day-to-day basis. And receiving an email with an impolite tone or a reply that doesn’t answer all of our questions can be frustrating. Email etiquette is like a code... |